General Questions

ABSOLUTLEY. We will never make you be present for care if you choose not to, but we have an open door policy at Parkview Pediatric Dentistry.

However, there are guidelines that we have found to help children master their dental appointments.

  1. We believe that a parent is an integral part of the care that we are able to provide and we welcome you to accompany your child back for all treatments.
  2. The relationship between parent and child is so strong that for the staff to have the opportunity to build trust and create a positive experience it is imperative that you as the parents are to accompany your child as a silent observer.
  3. Please respect the limited size of the treatment and waiting areas and attempt to present to appointments with as few extra individuals as possible.
  4. Some children do perform better when a parent isn’t present. If this is found to be the case our doctors will discuss different methods to help your child master the dental appointment.

It is our primary focus to help your child master the dental appointment. If there are any special requests for care or you have questions regarding guidelines for parents please discuss those with us prior to the appointment.

When the first tooth appears, or no later than their first birthday. Pediatric dentists focus on prevention and research shows that children who visit the dentist earlier are less likely to have tooth decay.

We are the pediatricians of dentistry. Yes, your dentist is a family dentist, but Pediatric Dentistry is a specialty that required more years of schooling after becoming a general dentist. Our doctors are Board Certified and are trained in a way to make it fun and exciting for kids. The office environment is tailored to them and comfortable as well. Does this mean that all kids need to see a pediatric dentist? Absolutely not. Many general dentists are great treating children. We work closely with our dental community to partner in providing the best care for your children and help them understand specific needs of the pediatric population.

Before children have teeth a wet washcloth is helpful to rub on the gums and remove food and bacteria. When teeth come in any small soft bristled toothbrush is will help remove bacteria that can lead to decay. Any soft-bristled toothbrush with a small head, preferably one designed specifically for infants, should be used at least once a day at bedtime.

As soon as the teeth begin to appear, start brushing twice daily using fluoridated toothpaste and a soft, age-appropriate sized toothbrush. For children under 2 you should only use a “smear” or toothpaste. For children over 2 you can use a “pea” sized amount of toothpaste.

This is an interesting question and varies from child to child.  However, what research continues to show is that children do not do an adequate job brushing their teeth alone until they reach the age of 6-7.   Even at this point they still require supervision when brushing to prevent the “10 second brushing”.

YES. They are not just for chewing, they are important for speech development, development of the jaws, keeping space for permanent teeth. Decay in baby teeth can be easily prevented or treated, but failing to take care of baby teeth can cause life threatening infections.

Not necessarily. They only become a problem if they last for long periods of time and cause changes in the tooth alignment and facial shape.  Ideally these habits don’t exist, or last for long periods.  However many times they can.  Because of this we have many recommendations we have found to be successful in discontinuing these habits in children. We can always discuss this with you and help decide if and when these habits have become detrimental and offer solutions to remove the habit.

A check-up every six months is recommended in order prevent cavities and other dental problems. However, some children can benefit from different schedules.  For example patients who are in braces can benefit from more regular cleanings, and some children who have great brushing habits and less chance of dental decay can benefit from more spaced out visits.

Sealants are protective coverings that go down in the deep grooves of teeth to keep bacteria from living in them. Studies show that 90% of decay on teeth occur in the grooves that could be protected by sealants.

Fluoride is naturally found in the environment. In West Texas it is naturally found in the groundwater. When used correctly fluoride can help prevent decay from forming. Unfortunately the groundwater can contain too much fluoride and cause staining on teeth. The city water has the optimal amount of fluoride for drinking. Fluoride helps to strengthen teeth by remineralizing broken down tooth structure and decreasing sensitivity. If you have further questions about fluoride please feel free to talk with our staff.

Radiographs help our doctors correctly diagnose oral findings. New advances in technology utilized by our office can dramatically reduce x-ray exposure. As a pediatric dentist we strive to reduce radiation exposure for your children. At Parkview Pediatric Dentistry we do not contract with insurance companies and don’t take x-rays just because they are a covered service. We closely follow the American Academy of Pediatric Dentistry guidelines for radiation exposures to decrease x-ray exposure for all our patients. We also use all digital x-rays that allow us to decrease the radiation dose even further.

This is called silver diamine fluoride.  It has been FDA approved for use in the united states for 5 years but has been used in other parts of the world for 60-80 years.

Policies

Appointments:

At Parkview Pediatric Dentistry we value your time and understand that waiting in an office with a young child or multiple children can be a stressful experience.  Because of this, we always aim to respect your time and strive to see your child at the scheduled time for their appointment.   We also have fun “Kids Only” areas to help promote a fun environment for children.

If an emergency or conflict arises and you must reschedule please do so at least 24 hours prior to your child’s appointment.  This will allow us to offer this appointment to one of our other families who is waiting to receive care in our office.

We do schedule plenty of time for our appointments so that our doctors can answer all questions and address all your child’s needs.  However, we also leave times in our schedule to accommodate injuries and emergencies, and we appreciate your understanding in this matter.

If for some reason you are going to be late or unable to make your scheduled appointment please contact us as soon as possible.  This will allow us to either reschedule the appointment or move it to a better time for you and your family.

Please feel free to ask our staff or call our office with any questions. We are happy to help in any way we can.

  • Insurance Claims & Co-Payments
  • Filing insurance is a courtesy for all of our patients and we are happy to do this to minimize stresses on our patients.  However, we do not have contracts with insurance companies.  Because of this we can only assist you in estimating your portion of payment.  We try to give you the most accurate estimates our resources allow.   It is important that you understand that our relationship lies with you as our patient and not with the insurance company.
    • Parkview Pediatric Dentistry is an out of network dental provider, however our trained staff will file your dental claim for your visit and we accept the assignment of benefits (ie, we do not make you pay up front for what your insurance company will pay).

Financial Policy

All payments are expected the day of service unless other financial arrangements have been made.  If all insurance information is available on or before the day of your appointment we will be happy to file your claim for you.  We will evaluate your insurance coverage and estimate your portion. We will file all your claims electronically to speed up the reimbursement process.

In an effort to provide the highest standard of care, our doctors practice by the guidelines set forth by the American Academy of Pediatric Dentistry.  These include limiting x-ray exposures, providing preventive services and providing the best long term restorations for your child based on scientific research.  These standards are not dictated by your insurance company, but are intended to provide a level of care that allows Parkview Pediatric Dentistry provide exceptional care.

  • Payment Plans & Financial Options
  • For your convenience, we accept Visa, Mastercard, cash and personal checks. We also have financing options such as care credit.  Please speak with a member of our staff for full explanation of our financing options if you have more questions.